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Thanks so much for saving my baby. You did an amazing job!
I have been using D&D auto body for 19 years. The work is always the most professional and beautiful finish. The prices are very reasonable. Avak and his family are always friendly and fun to do business with. We have remained good friends throughout the years.
Very satisfied. Great workmanship and customer service to go with it. I would highly recommend for any body work needed to be done.
Very friendly people. They always do great job. I recommend them.
Hugh was always available to answer any questions. No numbers to push, no long message, just a friendly live voice at the other end of the line. Thank you for a job well done !! Though parts were somewhat difficult to obtain, they bent over backwards to get the job done.
I have brought my car to D&D several times; every result has been perfect. Great place to bring your car for auto body repair - even if minor; very competent and friendly staff!
Fantastic service and results! Truly outstanding!
I had a great experience with D&D and my CRV's body repair. After my car was damaged, I was able to seemlessly coordinate with D&D and insurance to get my repair completed in a timely manner. My car looks like new and they even cleaned and vaccumed the interior of my car. Will absolutely return for any other car repair needs.
Excellent customer service. Thank you D & D for the daily updates and keeping me informed on the repairs to my vehicle. The repair team did an outstanding job and exceeded my expectation. I am a customer for life! I have recommended D & D Auto Body Shop to friends and family
I highly recommend DnD body shop. All the staff are so nice and friendly. They always keep me updated about my car.
D&D was fabulous. Totally recommend!
Thank you for being so attentive and helping me out. Will definitely recommend others to come
Thoroughly professional yet friendly body shop. Gave me the best advice, did the work in a timely manner and went above and beyond my expectation..
Excellent customer service!
The professionalism, customer service, quality, and return was amazing. I would highly recommend you guys
D & D was extremely professional and timely in their work. My truck was fixed in a very short period of time and their work is perfect!
Great work. Car looks great. Employees were super nice and professional. 10/10 service.
Vehicle repair was completed on time and looked good as new.
Very pleased with this company and would absolutely recommend everyone to go here for their repairs. Excellent customer service, very satisfied AAA+++
I would acknowledge you and your business for outstanding customer service and thank you fixing my CRV bumper within reasonable amount of time I will definitely recommend you to anybody who need a body shop
Very good work and courteous, professional staff. Great customer service from Hugh.
Likely to Recommend
I would definitely recommend D&D to others. The shop was very accommodating to my schedule. The repair was speedy but done well. The paint job is an exact match. D&D personnel are friendly and attentive.
Staff was extremely friendly and helpful
Very well done! Car looks new again AND clean! Kept me informed of status very well!
Hugh and his team did an excellent job! My car looks like new. They kept me informed of the progress along the way and have offered to be of future help if I need it.
Great reliable shop
Excellent service and communication!
Great stuff, reasonable prices and experienced workers
They were very professional and courteous throughout the entire process. I was given an estimated completion date, which they were able to meet and the repairs looks amazing.
We found D&D Auto Body Shop to be efficient and reliable. They communicated to us every step of the repair process on our car. We would definitely recommend D&D to our friends. Hugh was gracious and responsive throughout the entire repair process.
We have used DND for over 15 years and won’t change. We refer everyone who drives as bad as us! Great results and very fast!
I’d simply say that every interaction with your staff was easy and kind. They just couldn’t do any better. And I like the text message updates on progress.
Fantastic job and very prompt and caring
Everything was perfect!! I'm so glad !!!! The best autoshop. Very satisfied with all the attention and the repair of my vehicle was perfect, the time was very good and I recommend it 100 percent. I am very grateful.
Hugh was very professional and kind.
They did a good job very nice people.
So happy to get my car back now 2 weeks after an accident that ripped out my front headlight. The repair looks great and the paint of the new bumper matches perfectly to the hood and door panel. They did a great job, definitely exceeded my expectations. Feels good to have my car back in such amazing condition. They even gave reassurance that I can contact them if anything comes up about the repair. Definitely gives me peace of mind.
D & D did a great job. Restored my Lexus to like new condition. Keep me updated during the repairs. I highly recommend the shop.
In a scale of 1 to 10, I give your shop experience an 11! From day one, I received an excellent service from your people. I am also very pleased with the quality of your repair work!
It’s been only couple days but until now I’m very satisfied , the work done it’s beyond the standard level , I mean excellent, and I hope it’s final.
A good job done 👍 Also I like the way that you communicate and keep updates with your customers.
The D & D team did a great job. Customer service was good. They kept me informed with the service. D & D did a great job and the price was fair.
Service people were friendly and kept me updated every step of the way. And the car looks great.
The team was courteous, helpful, and finished the repairs real quick.
Super friendly, super communicative, very excellent job. I hope I don’t need them again, but I know where I’m going if I need auto body repairs.
Great work. Great communication. Friendly helpful associates. I was very happy!
This is the only place I trust to do a good, clean, and QUALITY repair job on my car. Avak and his team are pro's at any type of body repair work and beyond...car is always done on-time as promised and looking like nothing even happened in the first place. Highly recommend D & D!
The best body shop I ever seen
The job they did on the car was amazing. I am very satisfied with how the car turned out. I am very thankful for how nice everyone was to me. There are very few places like this and I will make sure to recommend this place to people.
The gentlemen that were in the office not only understanding, helpful, and very kind; but they helped me in a time of great need. I think all families would be in good hands to trust them with their vehicles! Would recommend to anyone with car troubles; they really take care of their clients
Have had all our repairs at d and d and have always been more than satisfied. My husband has sent his clients to them as an insurance agent. I would and have recommended d and d
Excellent work and great customer service. 10 out of 10.
Thank you! Everything appears to be working as expected and looks nice. They even too a moment to wipe out a few minor imperfections which were more noticeable next to the gleaming part which had been fixed
Perfect job and awesome personal, very quick and great quality.
So glad I found them. The repairs are perfect, the car looks great. Hugh and Avak were so helpful from the very first phone call. They couldn’t have been nicer. I will definitely recommend them.
I would recommend to everyone I know . They shop goes an extra mile to complete the service. Best service I ever got in Rockville. Excellent customer service from the owner and staff.
Super job thank you everything great service.
Avak and his team at D&D Autobody did a great job repairing/repainting the side of our car. The workmanship was fantastic and the price was reasonable. Avak said it would be ready on Friday and it was. Not only ready but the entire car had been cleaned inside and out. It looked like a brand new vehicle and considering it was 18 years old, that says a lot! Wouldn't hesitate to go back if we're ever in need of body/paint repair again. Highest of recommendations!
They have done a great job as usual and I do appreciate it
Brought my 2015 Mazda3 to D & D for damage to bumper and right front fender. I was treated like family, their work is phenomenal, and was completed ahead of schedule. I couldn’t be happier!
From the initial conversation with Hugh, the professional and polite counter man, to driving our like new car off the lot, our experience with D & D was seamless. A deer hit our car one evening and the damage was fairly extensive. My wife was distraught that her cherished Honda Fit was wounded. Avak and his team worked with us and our insurance company to get the car to exactly as it was before the accident. Polite, professional quality and a great American success story all in one spot!
They were great. Always kept in touch with progress and beautiful body work. Thank you.
Avak, Hugh and their fine team of technicians got our Honda Fit back to like new condition after a collision with a deer. They advocated for us with our insurance company and were polite, professional and communicative throughout the process. We could not be happier with the way the car turned out and with the service we received.
Great experience, repair went well as expected. Highly recommended place for auto body repairs. Courteous and well informed.
Excellent job repairing my vehicle, the repair was completed in the time window promised and D&D worked directly with the insurance company to resolve issues and get the quality repair done on time. I'm very happy with the workmanship and management of this shop. I would recommend D&D to any one who ask me about this shop, they are perfect in every way.
Best service very honest
They did a very very good job on my baby. Im very very pleased.
Avak, Hugh and the D & D team were excellent. They gave us a timely estimate and performed the work when they said they would. Plus, the repair looks GREAT!
The repairs looked great. And it was done in a timely fashion. Also I appreciate the text updates.
I'd like to commend Hugh for the professional manner in which he dealt with my claim. Thanks.
Thanks for the great work and communication.
Very professional and service was excellent. If I need car body repair, I’ll choose D&D. Thank you!
My car was fixed with no problems and in less time than expected. They really do care about their customers. I was updated regularly.
very efficient, courteous staff, timely and high quality service.
D&D are a very professional organization and they took care of the matter quickly which was nice
I have already recommended D&D to others. Company rated high with satisfaction. company personnel very responsive, answers questions, patient, kind, and friendly.
Amazing service. Great job with the repairs and excellent customer service! The staff kept us informed throughout the process
My Porsche Cayenne was involved in a minor accident where both passenger side doors were damaged. With that in mind, I wanted to get it fixed without going through insurance and D&D Auto Body was able to repair the doors to its original pristine condition. Honest mom and pop family run business with 1st class service!!
Simply put they do great work and have fantastic customer service. They repaired my Chevy Silverado after a deer hit it back to brand new and restored my wife's 2010 Acura MDX to perfection, highly recommend them.
Avak and his team are great and they do an excellent job!
This place was great! Someone backed into my new car on a Monday. I had my car back by Thursday the same week. It looked brand new like nothing ever happened. The staff was extremely friendly and the owner was also very kind and reassuring that my car would be fixed in a timely manner. Thank you!
If you are expecting miracles and feel like you were dreaming about having an accident, go to this guy. He is the bodyshop prophet. Thanks man on your great job.
I had a minor accident but the front bumper on my relatively new car was scratched and the paint had come off. I brought it to D & D on my son's recommendation. Two days later, the work was completed. There was no way you could tell that anything had happened. They also washed my car and it sparkled. In addition it was more than $200 cheaper than the first place I went to get an estimate. I would heartily recommend them to anyone who needs body work.
This is the ONLY PLACE I am EVER willing to take my car repaired for ANY types of body work.
I have had several body shop work completed here in the past decade or so and never got a shoddy job done.
The owner, Avak is a very helpful and honest person. He helps make the otherwise frustrating experience of going through the auto insurance to get car repaired smoothly. Although it is not his job to do so but he has often taken up the role of being an excellent liaison between the insurance company, and the rental car companies.
Most recently, I've dealt with someone hitting my car and running away without leaving any insurance information for the damage. I've had a seamless experience getting my car repaired beautifully without any problems. It was completed within less than 5 business days as is always the case with getting anything repaired at D&D Auto.
When I arrived to pick up my vehicle, Avak also helped me recover $250 for my otherwise $500 deductible. This was an important step because it helps to prevent my premium from rising next quarter. My insurance company did not tell me that I'm not liable to pay $500 for an accident that wasn't my fault or the other person running away. The sucker I am didn't even know that I can call my insurance company and request I pay half for the otherwise $500 deductible.
Another perks of getting the car repaired here is that they have a good working relationship with Enterprise Rental Car that's hop scotch away from D&D. It makes it really easy to pick up and drop off the rental there and I like how they can count on Avak without communication or logistical issues from arising.
Lastly, you don't need an appointment to get your car estimate which is great. Many other shops requires appointments but not at D&D. Avak also will print out and/or email you an estimate on the spot.
To reiterate, I wouldn't feel hesitant at all to bring my car here or recommend it to anybody. I hope after you read this review, you'd give it a try. I think you'll be converted into a D&D Lifer too.
Avak runs a great shop. Any vehicle you value deserves D & D to fix it. Great professional and flawless work. I have brought all my family's cars here for years the price is always competitive.
My car was rear-ended last month and when I got it back, I swear that it looks better than it ever has! Their work is carefully done and with precision to detail.
I've been taking my car to D&D for almost a decade now. I have recommended them to all my family and friends because they do such a great job. The owners, Avak and his wife both treat their customers like family and they treat your car with equal care. They are both extremely knowledgeable and do whatever they can to help you and address your needs. Their shop is conveniently located next to enterprise so if you need a rental, you can just walk next door. I have never waited beyond a week to get my car back, and each time I have been in impressed with the results. Avak has been a gift to me and has helped me deal with the annoying insurance issues. Everyone in the shop is super helpful and very kind people. Over the years, we have definitely built a relationship but that is why I love D&D so much, they really care about their customers. I would never take my car anywhere else!
Complete customer satisfaction may be a rarity today but not when it comes to D and D. No detail is too small to address, honesty and integrity fully exude, rapport is immediate, and friendship is mutually and readily established.
I have a 2014 Impala, but today, thanks to D & D, I am in the clouds. with my "brand new" car. Muchisimas gracias.
Hard to find (behind small strip center just before Exxon at Frederick Rd and Gude Drive), but worth the search.
My Explorer was rear-ended while it was parked (no one in it). There was some frame damage and some hidden damage that they didn't find until they started to pull it apart. They dealt directly with State Farm (D&D is a preferred repair shop) to change the estimate. It was done in the timeframe promised (actually a couple days earlier). Fit, finish, panel gaps were like the accident never happened. I am very happy with the work and attention to detail.
When I went to pick it up the owner said that if the perpetrator was insured ( he was, according to the police report), I should pursue remuneration for value lost since the repair would be reported to Carfax and would significantly reduce its value at trade-in. Who knew? Thanks D&D!
Great work, very nice people! I chose this body shop from the list my insurance company provided. They did a great job & van was fixed in just a few days. And they were very easy and pleasant to work with!
Amazing auto body shop will never go anywhere else
Amak's team does a great job of doing body work. I went into have a mirror replaced (after he got the new mirror) and it was done within one hour. Great service! Been going there for several years. Highly recommend.
Walter was very professional. A master at his craft.
I have been an Allstate customer for many years. When repairing a car body recently, D & D Auto Body is on the Allstate recommended list. We’re very satisfied with the services and repairs at D & D! Putting my car in D & D repair is really putting it in good hands!
I have only good things to say about D&D. I spoke to Mark when I came in to get my front bumper repaired from a recent accident, and he was responsive and the work was timely. The team did a great job of blending the paint in with my existing truck - not easy to do for a car that's 15 years old! Although I hope I don't need to have any more work done any time soon, I'd definitely use D&D again.
Had my front left fender and door replaced, repaired and painted. I cant tell there was ever anything done to it, aside from them giving my car a complete complimentary cleaning, outside and in. I doubt an expert would be able to see any different either. 100% quality. I dropped my car off monday afternoon. It was ready wednesday afternoon. I dealt with Mark in the office. Very nice guy to talk to and very helpful. 5/5 stars
Unfortunately, I've had to bring various cars to D&D over the years. Fortunately, they do great work at a reasonable price. They are honest and straight forward. I've been very happy with the results. Would highly recommend them.
I was referred to this shop by insurance. The service was excellent. They work with Hertz, so I was picked up by Hertz after I dropped my car off at this location. D&D are very reliable and trustworthy. I would definitely recommend them! Very personable too!
We were in DC and had an accident. We are from out of state and the car was damaged too badly to drive home. The insurance company determined that it was beyond a reasonable tow, so I found this place online from Google reviews. They had outstanding ratings and they lived up to the high marks. I am very pleased with the work they did and it's a year later and there have been no problems with the workmanship.