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Service people were friendly and kept me updated every step of the way. And the car looks great.
The team was courteous, helpful, and finished the repairs real quick.
Super friendly, super communicative, very excellent job. I hope I don’t need them again, but I know where I’m going if I need auto body repairs.
Great work. Great communication. Friendly helpful associates. I was very happy!
This is the only place I trust to do a good, clean, and QUALITY repair job on my car. Avak and his team are pro's at any type of body repair work and beyond...car is always done on-time as promised and looking like nothing even happened in the first place. Highly recommend D & D!
The best body shop I ever seen
The job they did on the car was amazing. I am very satisfied with how the car turned out. I am very thankful for how nice everyone was to me. There are very few places like this and I will make sure to recommend this place to people.
The gentlemen that were in the office not only understanding, helpful, and very kind; but they helped me in a time of great need. I think all families would be in good hands to trust them with their vehicles! Would recommend to anyone with car troubles; they really take care of their clients
Have had all our repairs at d and d and have always been more than satisfied. My husband has sent his clients to them as an insurance agent. I would and have recommended d and d
Excellent work and great customer service. 10 out of 10.
Thank you! Everything appears to be working as expected and looks nice. They even too a moment to wipe out a few minor imperfections which were more noticeable next to the gleaming part which had been fixed
Perfect job and awesome personal, very quick and great quality.
So glad I found them. The repairs are perfect, the car looks great. Hugh and Avak were so helpful from the very first phone call. They couldn’t have been nicer. I will definitely recommend them.
I would recommend to everyone I know . They shop goes an extra mile to complete the service. Best service I ever got in Rockville. Excellent customer service from the owner and staff.
Super job thank you everything great service.
Avak and his team at D&D Autobody did a great job repairing/repainting the side of our car. The workmanship was fantastic and the price was reasonable. Avak said it would be ready on Friday and it was. Not only ready but the entire car had been cleaned inside and out. It looked like a brand new vehicle and considering it was 18 years old, that says a lot! Wouldn't hesitate to go back if we're ever in need of body/paint repair again. Highest of recommendations!
They have done a great job as usual and I do appreciate it
Brought my 2015 Mazda3 to D & D for damage to bumper and right front fender. I was treated like family, their work is phenomenal, and was completed ahead of schedule. I couldn’t be happier!
From the initial conversation with Hugh, the professional and polite counter man, to driving our like new car off the lot, our experience with D & D was seamless. A deer hit our car one evening and the damage was fairly extensive. My wife was distraught that her cherished Honda Fit was wounded. Avak and his team worked with us and our insurance company to get the car to exactly as it was before the accident. Polite, professional quality and a great American success story all in one spot!
They were great. Always kept in touch with progress and beautiful body work. Thank you.
Avak, Hugh and their fine team of technicians got our Honda Fit back to like new condition after a collision with a deer. They advocated for us with our insurance company and were polite, professional and communicative throughout the process. We could not be happier with the way the car turned out and with the service we received.
Great experience, repair went well as expected. Highly recommended place for auto body repairs. Courteous and well informed.
Excellent job repairing my vehicle, the repair was completed in the time window promised and D&D worked directly with the insurance company to resolve issues and get the quality repair done on time. I'm very happy with the workmanship and management of this shop. I would recommend D&D to any one who ask me about this shop, they are perfect in every way.
Best service very honest
They did a very very good job on my baby. Im very very pleased.
Avak, Hugh and the D & D team were excellent. They gave us a timely estimate and performed the work when they said they would. Plus, the repair looks GREAT!
The repairs looked great. And it was done in a timely fashion. Also I appreciate the text updates.
I'd like to commend Hugh for the professional manner in which he dealt with my claim. Thanks.
Thanks for the great work and communication.
Very professional and service was excellent. If I need car body repair, I’ll choose D&D. Thank you!
My car was fixed with no problems and in less time than expected. They really do care about their customers. I was updated regularly.
very efficient, courteous staff, timely and high quality service.
D&D are a very professional organization and they took care of the matter quickly which was nice
I have already recommended D&D to others. Company rated high with satisfaction. company personnel very responsive, answers questions, patient, kind, and friendly.
Amazing service. Great job with the repairs and excellent customer service! The staff kept us informed throughout the process
My Porsche Cayenne was involved in a minor accident where both passenger side doors were damaged. With that in mind, I wanted to get it fixed without going through insurance and D&D Auto Body was able to repair the doors to its original pristine condition. Honest mom and pop family run business with 1st class service!!
Simply put they do great work and have fantastic customer service. They repaired my Chevy Silverado after a deer hit it back to brand new and restored my wife's 2010 Acura MDX to perfection, highly recommend them.
Avak and his team are great and they do an excellent job!
This place was great! Someone backed into my new car on a Monday. I had my car back by Thursday the same week. It looked brand new like nothing ever happened. The staff was extremely friendly and the owner was also very kind and reassuring that my car would be fixed in a timely manner. Thank you!
If you are expecting miracles and feel like you were dreaming about having an accident, go to this guy. He is the bodyshop prophet. Thanks man on your great job.
I had a minor accident but the front bumper on my relatively new car was scratched and the paint had come off. I brought it to D & D on my son's recommendation. Two days later, the work was completed. There was no way you could tell that anything had happened. They also washed my car and it sparkled. In addition it was more than $200 cheaper than the first place I went to get an estimate. I would heartily recommend them to anyone who needs body work.
This is the ONLY PLACE I am EVER willing to take my car repaired for ANY types of body work.
I have had several body shop work completed here in the past decade or so and never got a shoddy job done.
The owner, Avak is a very helpful and honest person. He helps make the otherwise frustrating experience of going through the auto insurance to get car repaired smoothly. Although it is not his job to do so but he has often taken up the role of being an excellent liaison between the insurance company, and the rental car companies.
Most recently, I've dealt with someone hitting my car and running away without leaving any insurance information for the damage. I've had a seamless experience getting my car repaired beautifully without any problems. It was completed within less than 5 business days as is always the case with getting anything repaired at D&D Auto.
When I arrived to pick up my vehicle, Avak also helped me recover $250 for my otherwise $500 deductible. This was an important step because it helps to prevent my premium from rising next quarter. My insurance company did not tell me that I'm not liable to pay $500 for an accident that wasn't my fault or the other person running away. The sucker I am didn't even know that I can call my insurance company and request I pay half for the otherwise $500 deductible.
Another perks of getting the car repaired here is that they have a good working relationship with Enterprise Rental Car that's hop scotch away from D&D. It makes it really easy to pick up and drop off the rental there and I like how they can count on Avak without communication or logistical issues from arising.
Lastly, you don't need an appointment to get your car estimate which is great. Many other shops requires appointments but not at D&D. Avak also will print out and/or email you an estimate on the spot.
To reiterate, I wouldn't feel hesitant at all to bring my car here or recommend it to anybody. I hope after you read this review, you'd give it a try. I think you'll be converted into a D&D Lifer too.
Avak runs a great shop. Any vehicle you value deserves D & D to fix it. Great professional and flawless work. I have brought all my family's cars here for years the price is always competitive.
My car was rear-ended last month and when I got it back, I swear that it looks better than it ever has! Their work is carefully done and with precision to detail.
I've been taking my car to D&D for almost a decade now. I have recommended them to all my family and friends because they do such a great job. The owners, Avak and his wife both treat their customers like family and they treat your car with equal care. They are both extremely knowledgeable and do whatever they can to help you and address your needs. Their shop is conveniently located next to enterprise so if you need a rental, you can just walk next door. I have never waited beyond a week to get my car back, and each time I have been in impressed with the results. Avak has been a gift to me and has helped me deal with the annoying insurance issues. Everyone in the shop is super helpful and very kind people. Over the years, we have definitely built a relationship but that is why I love D&D so much, they really care about their customers. I would never take my car anywhere else!
Complete customer satisfaction may be a rarity today but not when it comes to D and D. No detail is too small to address, honesty and integrity fully exude, rapport is immediate, and friendship is mutually and readily established.
I have a 2014 Impala, but today, thanks to D & D, I am in the clouds. with my "brand new" car. Muchisimas gracias.
Hard to find (behind small strip center just before Exxon at Frederick Rd and Gude Drive), but worth the search.
My Explorer was rear-ended while it was parked (no one in it). There was some frame damage and some hidden damage that they didn't find until they started to pull it apart. They dealt directly with State Farm (D&D is a preferred repair shop) to change the estimate. It was done in the timeframe promised (actually a couple days earlier). Fit, finish, panel gaps were like the accident never happened. I am very happy with the work and attention to detail.
When I went to pick it up the owner said that if the perpetrator was insured ( he was, according to the police report), I should pursue remuneration for value lost since the repair would be reported to Carfax and would significantly reduce its value at trade-in. Who knew? Thanks D&D!
Great work, very nice people! I chose this body shop from the list my insurance company provided. They did a great job & van was fixed in just a few days. And they were very easy and pleasant to work with!
Amazing auto body shop will never go anywhere else
Amak's team does a great job of doing body work. I went into have a mirror replaced (after he got the new mirror) and it was done within one hour. Great service! Been going there for several years. Highly recommend.
Walter was very professional. A master at his craft.
I have been an Allstate customer for many years. When repairing a car body recently, D & D Auto Body is on the Allstate recommended list. We’re very satisfied with the services and repairs at D & D! Putting my car in D & D repair is really putting it in good hands!
I have only good things to say about D&D. I spoke to Mark when I came in to get my front bumper repaired from a recent accident, and he was responsive and the work was timely. The team did a great job of blending the paint in with my existing truck - not easy to do for a car that's 15 years old! Although I hope I don't need to have any more work done any time soon, I'd definitely use D&D again.
Had my front left fender and door replaced, repaired and painted. I cant tell there was ever anything done to it, aside from them giving my car a complete complimentary cleaning, outside and in. I doubt an expert would be able to see any different either. 100% quality. I dropped my car off monday afternoon. It was ready wednesday afternoon. I dealt with Mark in the office. Very nice guy to talk to and very helpful. 5/5 stars
Unfortunately, I've had to bring various cars to D&D over the years. Fortunately, they do great work at a reasonable price. They are honest and straight forward. I've been very happy with the results. Would highly recommend them.
I was referred to this shop by insurance. The service was excellent. They work with Hertz, so I was picked up by Hertz after I dropped my car off at this location. D&D are very reliable and trustworthy. I would definitely recommend them! Very personable too!
We were in DC and had an accident. We are from out of state and the car was damaged too badly to drive home. The insurance company determined that it was beyond a reasonable tow, so I found this place online from Google reviews. They had outstanding ratings and they lived up to the high marks. I am very pleased with the work they did and it's a year later and there have been no problems with the workmanship.
Highly satisfied with body work I had done. The service was excellent.
D&D does great work at a fair price.
I am not surprised to see that this business has 5 stars. Well deserved!
I was recommended to D&D since my dent on my door couldn't be fixed with PDR. From the moment you walk in, you're greeted warmly and acknowledged. Avak checked out my dent and told me what needed to be done. The checkout process was quick and I was given a quote right away. It was estimated that it would take about 5 days for me to pick up my vehicle, but it was finished in 3!
Visit D&D for your next repair if you want to meet a funny, welcoming, and honest team.
I have taken my car here 3 times and I'm always impressed with the level of service I get. These guys are top-notch. They stay in contact with you about the status of your car and the car always comes back looking as if it had never been in an accident. The owner is always there to talk to you and he makes you feel assured that he will take good care of you and your car. I recommend this shop to all my friends. I wouldn't go anywhere else. Plus it is right next to Enterprise so you can walk over there to pick up your rental.
Outstanding service and quality work.
Thanks to D&D, my GTI looks brand new again.
After filing a claim with my insurance company due to body damage, I decided not to use the insurance company's recommendations and went with this top-rated shop. It was a risk since I knew they wouldn't warranty/guarantee the work but I figured I'd be in great hands and I was right. Avak and his team of talented men took care of the chips in the paint and even removed a few existing scratches. I couldn't be happier with the end result and if I ever need body work in the future, I'll be back.
They've been in business for decades and it shows.
I had a fine experience at D&D. Repair was thorough and effective.
Amazing customer service! Friendly staff! Lowest price in the area! Definitely planning on recommending to friends and family.
Come see Avak. D&D goes above and beyond to make sure you are satisfied with your vehicle and their work. Friendly staff with prompt service. Highly recommended.
From the time I walked into the door with a dented brand new truck to the time I walked out with repairs completed the service was absolutely spectacular. Mark was professional, nice and just all around excellent. No frills, transparent and they note all options for repairs.
What a gem for collision repairs - Just fantastic!!!
Efficient service with great communication.
Very satisfied with the work done, I could not tell the car was involved in an accident. Mr. Avak may seem intimidating but once you get to know him he is a very friendly guy.
So impressed and satisfied with their service! I can be overbearing with phone calls to get status updates, but no matter what, they were happy to ease my worries. When it was time for to pick up my vehicle I was amazed!! It looked as if I was picking up a brand new truck!!! Everyone here was wonderful... I will definitely use them again
Avak is da man! Great customer service, honest, reliable.
I was given a list of repair shops by my insurance company and after reading reviews of the ones in my area, I decided to use D & D. I was blown away by how professional and friendly the staff was. As it turned out, the parts they were working on had also been worked on in the past by a nearby shop. Apparently, that shop did AWFUL work on my car, with rusty screws sticking out and parts corroding underneath the panels (mind you I have a new-ish Jeep, that shouldn't have been happening). D & D replaced all the work that the corrupt other shop did, and they did it the right way. They are ethical, thorough, always answer the phone, and are so friendly. I plan on spreading the word about how great they are to everyone I know. Thanks again, D & D.
I was struck by a self entitled youngster, that was speeding while texting. The entire passenger side of my Lexus LS looked like sh*t! I didn't think it would look as beautiful as it did before that little jerk off hit it. The plan was to get it fixed and trade it for a new one.
Immediately after D & D auto body painted and repaired the car I took it to Lexus to ensure no unforeseen damages existed. The Lexus mechanic that services both of our cars asked on what side had it been hit. He couldn't tell just by looking at it. Now, if that wasn't a compliment to the quality of work Avak and his team are doing, I don't know what is.
Avak, I want to personally thank you for stepping up to the plate and making no excuses, just getting the job done. It was a pleasure meeting you and your lovely wife. We're keeping the car! Thank you!
I went to D & D Auto Body for a small dent in my car that could not be done with PDR. From the moment I called and spoke to this really sweet lady to the time my picked up my car; the staff was terrific. I called in meltdown mode because some awful person hit my car and took off without leaving a note. Once I arrived this nice gentleman(I don't recall his name) looked at my car, gave me a fair estimate and said think about it and call me if you want to do the work. I went back the following Monday afternoon to drop off my car. I called Wednesday afternoon and my car was ready!!!!They are fast, honest and they care about their customers. If you are looking for quality workmanship, great staff, and fair price, go to D & D Auto Body!!!!!!! Many thanks to you all that too care of my car.
This is a very good auto shop, I had two accidents, one minor one major. The car came out perfect from this shop, never had any "after repair" problems. Recommended!
Love these guys, they'll hook you up. Very down to earth.
Amazing customer service and quality work! I walked in and needed help with a door handle repair. Being a FL native I wasn't sure where to go but I am really glad that I listened to all the other satisfied customers and chose D&D!
I got into a fender bender and my grill was cracked in half and my hood was crunched up. They repaired and painted it in 3 days. The most inexpensive place I could find, and the end cost was $100 cheaper than the estimate. I didn't noticed until I was driving home that they also vacuumed the inside.
Great, fast work. Extremely friendly and dependable.
I had my car repaired in this shop after a crash and the experience was excellent. They did a great job with fixing the car and the service was outstanding. They were very flexible and accommodating of my schedule. A couple of months later, I had incident with my cell phone that fell inside the body of the car and it was trapped. I stopped by and asked for help and they spent a lot of trying looking at it and fix it! They won't accept any money in retribution. They were so kind and knowledgeable.
I called D&D in the morning to ask about getting my mirror fixed and by 2pm that same day my part was in and my mirror was fixed. They were so efficient in getting the mirror and the job they did was fantastic. Very friendly and great price! Highly recommended!!
Wonderful service. Fixed our trim problem by rearranging clips and didn't charge us. Other body repair shop in the area had previously quoted me $200. This place was honest enough to offer me a simple solution. Won my future business!
The best Autobody shop in the DC Metro area
Absolutely the best body shop I've ever used! Very honest & thorough and my car looks fantastic. People are wonderful!
Excellent work and customer service! My car was repaired quickly and looks brand new. the price was 20% less than another highly rated, independent body shop quoted. I was not shopping around for the lowest quote, just wanted a place that appeared to want my business. I will not go anywhere else in the future, and I will recommend D & D to everyone. D & D Auto Body is a quality business and I wish them all the best in the future!
Avak and his crew took care of my Honda CRV after a deer hit a few months ago. They made it look like it never even happened. He made the experience easy and pleasant and was even fun to work with.
Let's say you get a price that is 60% less than the dealer price, an excellent job and a quick turnaround. Everyone is happy, and you write a good review. Now suppose you notice a minor flaw 10 months later (yeah, 10 months), and you bring the car back. If your body shop is D&D, they fix the problem even if they are not really sure it happened there. This is what actually happened with my sons Corvette.
Yes; we love our cars too much, and we want them to be perfect,. Just like us (lol). Car people like us need a body shop to fix our 4 wheeled ego. Thank you to Avak and his team for your emphasis on customer service.
Avak and his team are truly amazing. They did really great job on my 2013 Honda Civic. My car came out looking brand new! Great service with reasonable price! This is an honest, clean, efficient shop. Will absolutely go there again and recommend to friends.
Absolutely amazing! Best prices quote out of 5, fast service, and they even washed and vacuumed and cleaned the inside of car. Definitely recommend this place.
D & D did a fantastic job with my Acura TL. They were very professional, timely and most affordable of the quotes I was getting. The paint was perfectly done as well! Couldn't tell I had any incidents. I highly recommend D & D.
Awesome service and job done by Avak and his crew. Felt very comfortable during the repair process with D&D being very accommodating along the way. After the car was fixed, noticed slight sound inconsistency with horn sound. Avak asked me bring the car back and he installed new parts without any questions.
I was involved in an auto accident and was referred to D&D by the attorney I work for. For the amount of damage they only had my car a little over a week. They really did a great job with my vehicle and I was so happy when I saw my baby. They even washed and vacuumed it for me. Avak, which I believe is the owner's name, is a really great guy. He has one of the best personalities I have encountered in a while. I know that most people can be pricks, but not this guy. He seems to have a really good team of professionals backing him up. Anytime I ever need work done to my car, D&D is the only place my car will go!!
Awesome service provided by D&D personnel. Thanks!
These guys are awesome. My car got backed into and both driver side doors were dented and covered in red paint. I picked my car up today (the promised date) and it looks like new. Not only that but they cleaned the entire vehicle to perfection. To top it off, they are nice down to earth guys who are a pleasure to work with. I would highly recommend them to everyone.
I was in an accident and had to get my trunk fixed. I could have gone anywhere since I nor my insurance was paying for the repairs, but I did my research and found D&D. I knew these were the people I wanted to take care of my car from my first interaction. Avak is so down to earth and so is his crew. And even better, they are HONEST - they won't waste your time and/or money. I plan to take my car back for any repairs because I TRUST THEM. I even brought them some pastries on my visit and Avak shared his grapes with me. AVAK AND HIS TEAM ARE WONDERFUL! He invited me to go fishing with them in Ocean City, MD! Love these guys and I HIGHLY RECOMMEND THEM for your auto repair needs.
My family has been going to this place for ages now. The staff is amazing and the service is top notch. The team of people who work there truly get the job done.
Never have they promised something they could not deliver. And the timing is impeccable.
They work with you in making sure that you are happy. Conveniently located next to a car rental company. While your car is at there shop they treat is as there own.
One of the best Auto Body shops in the region.
I got into a fender bender and my grill was cracked in half and my hood was crunched up. They repaired and painted it in 3 days. The most inexpensive place I could find, and the end cost was $100 cheaper than the estimate. I didn't noticed until I was driving home that they also vacuumed the inside. Great, fast work. Extremely friendly and dependable.
The best recommendation I can give - my family and I have been bringing cars to D&D and Avak for over 25 years. He is always fair, gets the repairs done promptly and his estimates are always on point. Recently I sent a friend there and her estimate was 35% less than another bid from a non-dealer body shop. He fights for you with insurance companies and works very will with State Farm.
In all the years, I had only one issue where they had to repaint a quarter panel and the paint didn't mix properly. He immediately had the car back in and had it repainted perfectly.
Car need body work? Bring it to D&D!
Previous owner must have gotten a bad paint job. Got an estimate and then took the car in the next day. The paint job looks great. It took three days. No problems. Old car, but blended great. Everyone was great.
Our experience with D & D Auto Body was fantastic - they were professional, fast, and the car looks great! We went to 4 places for estimates - D & D was the second lowest, but didn't seem as sketchy as the lowest so we went with them. We received bids ranging from $1100 to $1800 at places in Bethesda and Rockville and D &D was $1150. From the minute we pulled up they were helpful, professional and honest - we didn't get a vibe like we were getting screwed like at other places. Although I prefer to not bang up my car again, if I do I will definitely go back there and I will recommend D & D to all my friends.